Collecting LSA Logs on Windows and Linux Operating Systems
On successfully installing LSA, you can re-create the issue to collect the required log files for Windows/Linux.
Perform the following steps:
-
Stop the
LSAService
. - Browse to LSA_HOME/Conf directory and open the LSA.conf file.
-
In the
LSA.conf
file, search forlog_level
field. -
Modify the existing or default value in the log_level field to
32
. -
In the
LSA.conf
file, search forlog_cache_mode
field. -
Modify the existing or default value in thelog_cache_mode field to
0
. -
Browse to LSA_HOME/logs directory and delete the
logs.txt
file. -
Restart the
LSAService
. -
After you see the issue, share the
logs.txt
file from theLSA_HOME/logs
directory.